
At JD Coaching Academy we understand that your privacy and confidentiality are of utmost importance, especially given the sensitive nature of trauma recovery and healing. This Privacy Policy explains how we collect, use, protect, and share your personal information in connection with our faith-integrated trauma healing program.
Personal Information
• Contact Information: Name, email address, phone number, mailing address
• Program Application Information: Responses to intake forms, assessments, and program applications
• Health and Wellness Information: Information related to your trauma history, mental health, spiritual journey, and healing goals (collected only as relevant to program services)
• Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
• Communication Records: Emails, messages, coaching session notes, and program correspondence
Automatically Collected Information
• Technical Information: IP address, browser type, device information, and website usage data
• Platform Usage: Access logs, time spent on platform, content viewed, and interaction with program materials
How We Use Your Information
Primary Uses
• Program Delivery: Providing personalized coaching, EMDR interventions, group sessions, and program materials
• Assessment and Planning: Conducting initial assessments, creating individualized healing plans, and tracking progress
• Communication: Sending program updates, session reminders, prayer requests, and support communications
• Community Building: Facilitating safe connections within healing circles and program community forums
• Program Improvement: Analyzing program effectiveness and making improvements to serve participants better
Administrative Uses
• Payment Processing: Managing billing, payments, and financial records
• Legal Compliance: Meeting legal requirements and protecting rights and safety
• Record Keeping: Maintaining accurate program records and participant files
Information Sharing and Disclosure
We Do NOT Share Your Information Except:
With Your Explicit Consent
• When you specifically authorize us to share information with family members, pastors, or other support persons
For Program Services
• With certified trauma-informed coaches and EMDR practitioners within our program team (under strict confidentiality agreements)
• With platform providers who assist with program delivery (subject to confidentiality requirements)
For Safety and Legal Requirements
• When required by law or court order
• When necessary to prevent imminent harm to yourself or others
• To protect the rights, property, or safety of our program, participants, or the public
Anonymous and Aggregated Data
• We may share anonymized, aggregated data for research, program development, or marketing purposes (no individual identification possible)
WE WILL NEVER:
• Sell your personal information to third parties
• Share your trauma history or personal details without explicit consent
• Use your information for purposes unrelated to your program participation
• Share identifying information in testimonials without written permission
Special Protections for Sensitive Information
Trauma and Health Information
• All trauma-related information is treated with the highest level of confidentiality
• Access is limited to qualified program staff directly involved in your care
• Information is stored securely and accessed only as necessary for program services
Faith and Spiritual Information
• Your spiritual journey, prayer requests, and faith-related information are held in sacred confidence
• Shared only within the context of program services and with your consent
EMDR and RDI Session Content
• Integration of Therapeutic Approaches
• Information shared across EMDR and RDI interventions is coordinated only within your treatment team
• Integrated treatment plans combining both approaches are protected under the same confidentiality standards
• Cross-referencing between trauma processing and relational development work is done only to enhance your healing outcomes
• All EMDR session content, processing notes, and therapeutic interactions are strictly confidential
• All RDI (Relationship Development Intervention) assessments, relational skills practice, and attachment-focused interventions are held in strict confidence
• Maintained according to professional therapeutic confidentiality standards
• Relational practice sessions and skill-building exercises are protected with the same confidentiality as individual therapy
Data Security and Protection
Security Measures
• Encryption: All sensitive data is encrypted both in transit and at rest
• Secure Storage: Information stored on secure, password-protected servers
• Access Controls: Limited access to authorized personnel only
• Regular Security Reviews: Ongoing assessment and updates to security protocols
Platform Security
• Secure client portal with individual login credentials
• Protected video conferencing for sessions and group meetings
• Secure document sharing and communication systems
Data Retention
• Active Participation: Information maintained securely throughout program participation
• Post-Program: Essential records maintained for 5 years for continuity of care and legal requirements
• Deletion Requests: You may request deletion of non-essential information after program completion
Your Privacy Rights
Access and Control
• Right to Access: Request copies of your personal information
• Right to Correction: Request corrections to inaccurate information
• Right to Deletion: Request deletion of your information (subject to legal and safety limitations)
• Right to Portability: Request transfer of your information to another provider
Communication Preferences
• Opt-Out Options: Unsubscribe from non-essential communications
• Communication Methods: Choose preferred methods of contact
• Frequency Controls: Adjust frequency of program communications
Consent Management
• Withdraw Consent: Withdraw consent for specific uses of your information
• Granular Controls: Manage consent for different types of information sharing
Healing Circles and Community Privacy
Group Session Confidentiality
• All participants agree to maintain confidentiality of shared information
• "What is shared here, stays here" policy strictly enforced
• No recording or sharing of others' stories or experiences
Community Forum Guidelines
• Optional participation in community forums
• Ability to use pseudonyms or first names only
• Moderated environment with privacy protection measures
Third-Party Services and Links
Payment Processors
• We use secure, PCI-compliant payment processors
• Payment information is handled directly by these processors, not stored by us
Platform Providers
• Video conferencing and platform services are provided by HIPAA-compliant vendors
• All vendors sign confidentiality agreements and meet our privacy standards
External Links
• Our communications may contain links to external websites
• This privacy policy does not apply to external sites
• We recommend reviewing the privacy policies of any linked sites
Children's Privacy
This program is designed for adult women (18+) who are survivors of trauma. We do not knowingly collect information from individuals under 18. If we become aware that we have collected information from someone under 18, we will take steps to delete that information promptly.
International Participants
For participants outside the United States, your information may be transferred to and processed in the United States. By participating in our program, you consent to this transfer and processing in accordance with this Privacy Policy and applicable U.S. privacy laws.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:
• Email notification to program participants
• Posted notice on our program platform
• Updated effective date at the top of this policy
Your continued participation after notification constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Program Administrator
JD Coaching Academy
Email: [email protected]
Complaints and Concerns
If you have concerns about how we handle your personal information, you may:
1 Contact us directly using the information above
2 File a complaint with relevant regulatory authorities
3 Seek guidance from professional counseling ethics boards if applicable
Sacred Trust Statement
We recognize that sharing your story and engaging in trauma healing requires tremendous courage and trust. We are committed to honoring that trust through the highest standards of privacy, confidentiality, and care. Your healing journey is sacred, and we are privileged to walk alongside you with integrity, respect, and unwavering commitment to your privacy and wellbeing.
This Privacy Policy is designed to comply with applicable privacy laws including HIPAA (where applicable), state privacy laws, and general privacy best practices for trauma-informed care programs.